We wanted to get on top of our pup's play biting before it became a problem. Despite doing everything we'd read in training books etc. it was getting worse. We are so glad we called Penny! Within days we saw a huge improvement and on top of the great advice re. biting, Penny spent time discussing nutrition and introducing us to clicker training. I'll never train a dog without a clicker again, results have been really impressive. Great value for money and a brilliant trainer. Highly recommend.